1. Home
  2. Privacy Policy
Privacy Policy

CK9 Privacy Policy — Your information is safe with us

Your privacy is our top priority at ck9. This document openly explains what information we collect when you use our platform, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026 Reading Time: ~12 Minutes Language: Bengali Currently Active
256-bit SSL Encryption
Every piece of your data is completely secure
Core Security Highlights

How We Protect Your Privacy

The six core pillars of ck9's Privacy Policy — keeping your information protected

End-to-End Encryption
All your data on ck9 is protected with 256-bit SSL encryption. Everything from your password to your payment details is stored in encrypted form — no third party can access it.
Your data is never sold
ck9 never sells your personal data to third parties. Your name, mobile number, email, or gaming habits — none of it is shared with advertising companies.
Minimal Data Collection Policy
We collect only the information strictly necessary to provide our services. Requesting unnecessary or excessive data goes against ck9's policy. We respect your privacy.
Secure Data Storage
Your data is stored in accordance with international security standards. Through regular security audits and penetration testing, ck9 ensures your data remains protected at all times.
You're in Control
At ck9, you can view, update, or delete your information at any time. Your account data belongs to you — ck9 uses it solely to provide our services.
No Annoying Ads
ck9 never uses your information for unsolicited marketing. You can unsubscribe from newsletters or promotional emails at any time. Your inbox is yours.
Table of Contents
01Introduction 02Data Collection 03Data Usage 04Data Sharing 05Cookie Policy 06Data Security 07Your Rights 08Minor Protection 09Third Parties 10Data Retention 11Policy Changes 12Contact
Terms & Conditions Responsible Gaming FAQ
About This Document

This Privacy Policy ("Policy") applies to information collected through the ck9 (ck9.run) website and mobile app. By using the ck9 platform, you are considered to have agreed to this Policy. We have written this Policy in plain language so that it is easy for you to understand.

01Introduction & Our Commitment

Ck9 believes privacy is a fundamental right. When we collect your data, it is solely to provide you with a better experience — not to monitor or control you.

In this Policy, we clearly outline:

  • What types of information we collect.
  • Why the data is needed and how it is used.
  • How long your data is retained.
  • Circumstances under which your information may be shared with third parties.
  • Your rights regarding your personal information.
Our Core Commitment
ck9 will never sell your data. We will never use your personal information for marketing purposes without your consent. This is our commitment — not just words on paper.
02What Information We Collect

Ck9 collects different types of information depending on the situation. Full details are provided below:

a. What you provide at registration:
  • Full Name (as per National ID)
  • Mobile Number
  • Email Address
  • Date of Birth
  • Password (stored in encrypted form — ck9 can never view your password)
b. During KYC Verification:
  • Copy of National ID or Passport
  • Selfie or Photo ID Verification
  • Mobile Banking Account Details
c. Automatically while using the platform:
  • IP address and device information
  • Browser Type & Version
  • Login Time & Session Information
  • Gaming activity and transaction history
Important to Know
ck9 never collects your full card number or complete bank account details. Payments are processed through bKash and Nagad, each of which has its own security measures in place.
03How Your Information Is Used

Ck9 uses the information it collects for the following purposes:

PurposeWhat Data Is UsedLegal Basis
Account ManagementName, email address, mobile numberContract Performance
Identity Verification (KYC)ID Document, SelfieLegal Obligations
Payment ProcessingMobile number, transaction detailsContract Performance
Security MonitoringIP, Device & Login InformationLegitimate Interest
Customer ServiceAll relevant informationContract Performance
Promotional Emails (With Consent)Email & PreferencesYour Consent
Platform ImprovementAnonymous Usage DataLegitimate Interest

Ck9 never uses your information for any purpose beyond those listed here. Should we wish to use your data for a new purpose, you will be notified separately in advance.

04Data Sharing Policy

Ck9 shares your information only in very limited and specific circumstances. Full details are provided below:

When we share your information:
  • Payment Provider: The necessary information is shared to process transactions with bKash, Nagad, and similar services.
  • Legal Grounds: Information may be disclosed in compliance with court orders or requests from government authorities.
  • KYC Service Provider: Trusted third-party services may be used for identity verification.
  • Business Succession: If ck9 merges with another company, members will be informed in advance.
What We Never Do
ck9 never sells your data to advertising companies, data brokers, or any third party for commercial purposes. This is against our business model, and we stand firmly by this commitment.
05Cookies & Tracking Policy

Ck9 uses cookies to enhance your experience on the website and app. Cookies are small files stored on your device.

Cookie TypePurposeDurationMandatory?
Essential Cookies Login Sessions, Security Cleared at End of Session Yes
Functional Cookies Language preferences, settings 30 Days Optional
Analytics Cookies Usage statistics (anonymised) 1 Year Optional

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

No Third-Party Tracking
ck9 does not use tracking pixels or cookies from any external ad networks. Your browsing habits stay with us — they never leave.
06Data protection measures

Ck9 uses industry-leading technology to protect your data. Our security systems are regularly updated and tested.

Technical Safeguards:
  • 256-bit TLS/SSL Encryption — applied to all data transfers
  • AES-256 Encryption — for data stored in the database
  • Two-factor authentication (2FA) — for account security
  • Firewall & DDoS Protection — securing our servers
  • Regular penetration testing — to identify and address vulnerabilities
Institutional Safeguards:
  • Restricted staff access — only authorised personnel can view your data
  • Staff Training — regular privacy and security training for all team members
  • Incident response plan — to ensure swift resolution in the event of any issue
In the Event of a Data Breach
In the event of a data breach affecting your information, ck9 will notify you within 72 hours and take the necessary steps to resolve the issue.
07Your Rights Over Your Information

Ck9 believes you are the owner of your data. That is why you have several important rights over your own information:

Right to Access
You can request to see what information ck9 holds about you at any time. We will respond within 30 days.
Right to Rectification
If any of your information is incorrect, you may request a correction. Please contact Support.
Right to Erasure
Upon closing your account, you may request the deletion of your personal data (except where retention is required by law).
Right to Restrict Processing
Under certain circumstances, you may request that the processing of your information be restricted.
Right to Data Portability
You can request an export of your data in a standard format (CSV or JSON).
Right to Object
You may object at any time to the use of your information for marketing or profiling purposes.

To exercise any of these rights, email us at support@ck9.run or reach out via live chat. We will respond within a maximum of 30 business days.

08Minor Protection

Ck9 does not collect information from anyone under the age of 18, nor do we permit minors to use the platform. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.

  • Age is verified at the time of registration.
  • Suspicious accounts are investigated and closed.
  • If you are a parent who has become aware of your child's account, please contact us.
A Note for Parents
If your child has created a ck9 account without your permission, please contact us at support@ck9.run. We will take immediate action.
09Third-Party Services & Links

Ck9 uses trusted third-party services to deliver its offerings. These service providers operate under the terms of ck9's Privacy Policy.

Third parties we work with:
  • Payment Processing: bKash, Nagad, and Rocket each have their own privacy policies.
  • KYC Verification Service: For secure identity verification.
  • Cloud Hosting: Data is stored on secure, internationally compliant servers.
  • Live Chat Software: For customer support.

If ck9's website contains links to third-party sites, ck9 is not responsible for the privacy practices of those sites.

10How Long Your Data Is Retained

Ck9 retains your data only for as long as necessary — no longer.

Data TypeRetention Period
Account InformationDuration of Active Account + 5 Years
KYC DocumentsAs required by legal obligations — typically 7 years
Transaction Information7 Years (for financial regulatory compliance)
Gaming History3 Years
Support Conversations2 Years
Website Logs90 Days

Once the retention period expires, data is securely deleted or anonymised.

11Privacy Policy Update

Ck9 may update this Privacy Policy as needed. In the event of any changes:

  • You will be notified via email or platform notification at least 14 days before any significant changes take effect.
  • The "Last Updated" date at the top of the page will be updated accordingly.
  • Previous versions will be kept in the archive.
  • If you do not agree to the updated policy, you will have the option to close your account.
Current Version
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions.
12Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email
support@ck9.run
Live Chat
Available 24/7
Response Time
30 Business Days

To contact our privacy team directly, include "Privacy Request" in the subject line of your email.

Play Responsibly

Your Privacy Is Safe — Join CK9 Today

Your data is protected and your rights are upheld at ck9. Register with confidence and claim your 200% Welcome Bonus.

Register Securely Terms & Conditions
Responsible Gaming About Us FAQ Rewards
বাংলা